RV
Raydéne Vos

1 reviews | Active since Sept 2019

18 Sept 2019, 09:16

***** ***** FRUAD

i received an sms about receiving R1500.00 credit for Jet when opening an account. on 14/09/2019 by my surprise i went to the shop to inquiry about it. i was told i already have an account....i honestly never open an account. they called customer service and the lady dropped the phone in my ear without even answering my questions... i would like to know when did i open the account....how was it oped without my bank statements and who was responsible for capturing the data...the manager was called and she plainly said she doesnt know how to solve this because it shows this was opened in august last year..

please investigate this and give me feedback..i will however consulate my lawyers cause this pure nonsense..

0
Replies (1)
Jet
Jet's reply18 Sept 2019, 11:46
Official
Hi Raydéne, 

Kindly be advised in order for us to assist you with accurate information with regards to your query.

We need you to provide us with your contact & ID number for further assistance.

Kindly revert on our customer relations email box ( *** ) with the details requested.

Kind Regards: 
The Jet Team.
*** 


Best regards,