ZP
Zanie P
1 reviews | Active since Mar 2018
05 Mar 2018, 09:31
***** Account
Unacceptable service from the ***** Department. I app**** for a JET account in 2008 and they declined me. I accept that the credit account was cancelled? Just to find out in 2018 that I OWE JET money?? It is reflecting negative on my name with the Credit Bureau and it is 10 years after they declined my application?? How is this possible?? After various emails sent, the ***** dept manager cant give me answers. I need urgent help please.
Helpful (0)
Replies (2)0
Replies (2)
Jet's replyOfficial
05 Mar 2018, 17:43Thank you for bringing this matter to our attention .We have tried contacting you on the number provided to no avail.Please contact us on *** with the reference number and provide us with your ID number for further assistance .***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Jet's reply05 Mar 2018, 17:43
Official
Thank you for bringing this matter to our attention .We have tried contacting you on the number provided to no avail.Please contact us on *** with the reference number and provide us with your ID number for further assistance .***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
ZP
Zanie P's updateReviewer Update
08 Mar 2018, 14:03Well what a joyous few days. I have reverted the matter to the necessary departments for assistance. I have informed the Credit Bureaus about the matter and that they will assist me with a DISPUTE and hopefully they will be able to assist me by REMOVING the negative flag on my name as PRESCRIBED DEBT!!!!! I never had an account WITH you but now I have to fix my name because "MY ACCOUNT" was handed over to NIMBLE for collection. I never received a call from them regarding the matter, because, if i did, I WOULD HAVE TOLD THEM THAT I NEVER HAD AN ACCOUNT WITH YOU. But I am done fighting, done signing your documents and proof signatures and your ***** DEPARTMENT that said I lost my ID Document - which in a matter of fact is not TRUE!!!! Thank you JET for causing me a lot of frustration and humiliation!!! I did not get the help I hoped for!!!! I just need you to CLEAR my name with or without your proof of no account documents!!! Even if I did have an account with you, IT SHOULD'VE PRESCRIBED ALREADY!!!! It has been 10 YEARS!!! I wonder how many people out there has similar issues but does not have access to complain or lodge disputes.
ZP
Zanie P's update08 Mar 2018, 14:03
Reviewer Update
Well what a joyous few days. I have reverted the matter to the necessary departments for assistance. I have informed the Credit Bureaus about the matter and that they will assist me with a DISPUTE and hopefully they will be able to assist me by REMOVING the negative flag on my name as PRESCRIBED DEBT!!!!! I never had an account WITH you but now I have to fix my name because "MY ACCOUNT" was handed over to NIMBLE for collection. I never received a call from them regarding the matter, because, if i did, I WOULD HAVE TOLD THEM THAT I NEVER HAD AN ACCOUNT WITH YOU. But I am done fighting, done signing your documents and proof signatures and your ***** DEPARTMENT that said I lost my ID Document - which in a matter of fact is not TRUE!!!! Thank you JET for causing me a lot of frustration and humiliation!!! I did not get the help I hoped for!!!! I just need you to CLEAR my name with or without your proof of no account documents!!! Even if I did have an account with you, IT SHOULD'VE PRESCRIBED ALREADY!!!! It has been 10 YEARS!!! I wonder how many people out there has similar issues but does not have access to complain or lodge disputes.