*****

On the 3/2/2019 I made a purchase at Jet store (Church street, Potchefstroom). About 2 months later I received a letter that to thank me that I joined Jet club which I didn't even sign up for. I decided to make a follow-up and send the email to Edcon to let them know that they must cancel the Jet club because I didn't sign up for it. They rep**** and said that I did sign up for it, I asked for proof and they did send it, only to find out that the cashier who was assisting me at that time signed on my behalf, which is ***** and even used a cell number that isn't mine. The email was then forwarded to the Jet store manager who called me to make a follow-up and they sent me a letter of apology via email. I am not satisfied with the structure (format, etc.) of the email because it doesn't seem professional to me, it seemed liked they are doing me a favor while the cashier is the one who did me wrong! I even went to the store around May to ask them what are the steps that are going to be taken against their cashier and I would like that in writing until today they haven't said anything. I am actually devastated about this issue and don't feel safe anymore using my account because if the staff can sign on my behalf that means that they might be capable of doing more.