1 reviews | Active since May 2016
*****
<p>I had account with jet later on I got call from jet by a consultant who was advising me to take hospital plan for 46 where I will be paid 400 per day I spent in hospital but only to found out now that I have been charged 75 per month for that plans I also have other insurance with jet like phone insurance for 49 and airtime for 24 but after paying all the money I owed to jet I paid the amount of 5000 just to close the card but Ilater on I was told that I have to pay 178 of which I failed to understand what was it for a consultant called me as I was not paying that money I wanted to know what am I paying for she explained only to find out that I have been charged falsely all along for hospital plan and I have been paying faithful for this ***** happening to my account , now I want all this money I have been paying ********** for to be credit and pay for this out standing I have on my insurance I even spoke with a consultant Mamokete concerning with this issue but she promised me that she is rectifying this error but now I have that I'm paying more then before</p>
Kindly find the below accounts team details as we have escalated your request to the Durban team for further assistance, you may reach the accounts team on the below details for any clarity on the matter. Please find the below reference number for your post ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly find the below accounts team details as we have escalated your request to the Durban team for further assistance, you may reach the accounts team on the below details for any clarity on the matter. Please find the below reference number for your post ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
