cM
christoper M
1 reviews | Active since Nov 2015
16 Nov 2015, 15:42
financial nightmare
To whom it may concern<br> it is with great disappointment I write up this report on the poor service delivery from the jet group store level and finance division as there was no assistance given to me on my account and now treaths of handing over my account to the lawyers. I have done my duty to pay my account but the horrible service has left me with an option to close my account and as a customer I am not valued. I want this to be sorted as it will affect my credit scoring in the further,error on your'll side has to be corrected.
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Jet's replyOfficial
17 Nov 2015, 14:07Hello c.moonsamy,
Our attempts to contact you today at 13:54 PM have been unsuccessful. We must apologise for the inconvenience and frustration caused with regards to your account.
We have escalated your query to our account management team to investigate on your account, upon investigation feedback will be provided.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 13:54 PM have been unsuccessful. We must apologise for the inconvenience and frustration caused with regards to your account.
We have escalated your query to our account management team to investigate on your account, upon investigation feedback will be provided.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply17 Nov 2015, 14:07
Official
Hello c.moonsamy,
Our attempts to contact you today at 13:54 PM have been unsuccessful. We must apologise for the inconvenience and frustration caused with regards to your account.
We have escalated your query to our account management team to investigate on your account, upon investigation feedback will be provided.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 13:54 PM have been unsuccessful. We must apologise for the inconvenience and frustration caused with regards to your account.
We have escalated your query to our account management team to investigate on your account, upon investigation feedback will be provided.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,