:F
:Leon Ferris
1 reviews | Active since Feb 2014
18 Aug 2015, 21:15
FICA Flop!
Had an account for years. First it was Sales House and then converted to Jet when Sales House stores were closed. Wallet was ****** (AND I have already FICA'd with that account) with Jet card. I could use my card. After applying for a new card (which was a huge hassle!!!!!!) I suddenly could not use the card because I did not FICA. What utter *******! I have done so before. Why must I do it again?<br> <br> This is a response I got from EDCON: \Good day Mr Ferris In response to your email received
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Replies (1)
Jet's replyOfficial
19 Aug 2015, 16:40Hello leoncferris,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we have forwarded your query to our accounts department to advise further regarding your account and the concerns you have raised.
The reference is as follows: ***/GO
Feedback will then be provided to you.
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we have forwarded your query to our accounts department to advise further regarding your account and the concerns you have raised.
The reference is as follows: ***/GO
Feedback will then be provided to you.
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply19 Aug 2015, 16:40
Official
Hello leoncferris,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we have forwarded your query to our accounts department to advise further regarding your account and the concerns you have raised.
The reference is as follows: ***/GO
Feedback will then be provided to you.
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we have forwarded your query to our accounts department to advise further regarding your account and the concerns you have raised.
The reference is as follows: ***/GO
Feedback will then be provided to you.
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Best regards,