1 reviews | Active since Sept 2015
Fed up with Jet
I have written a report & you people act like u value your customers with your responses here but that's just because you don't wanna look bad. I sent you my proof of payment like I did with every other one of your *********** employees & what effort have you people made to help me? Nothing, one attempt 2 call I was not available you never tried again but I receive messages from edcon demanding payments & telling me they li as a slow payer daily. Now clearly you people don't wanna help me so I guess it's time I take some legal action. I have things I urgently need to do but thanks to your incompetence for listing me & not knowing how to do your job, I have o access to credit facilities. You people do not value or consider your customers at all. What type of business are you running? *****ing consumers.
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
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We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
