pP
prenellegovender P

1 reviews | Active since Jan 2017

16 Aug 2021, 10:26

Fed up of trying to get a replacement card at Jet.

I have logged a request to block my account card in February 2021 as it was ******.

To date (August 2021) I am yet to have a replacement card, every time I went in store, it was either no cards, offline or the cards wouldn't scan and link.

I now have a clothing account, to which I am still being billed "service" fees to which I cannot even use, I don't even know why I'm being charged service fees. All I was given after the numerous failed attempts was a easy pay number. Meaning I can make payment but cannot uses the account. How ridiculous. Jet you are inconvenient!!!

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Replies (1)
Jet
Jet's reply17 Aug 2021, 06:38
Official
Hi there, thank you for reaching out to us. We appreciate you taking time out to let us know your thoughts. We will be in touch to assist you as soon as possible. Thanks, Jet Online team