LM
Lethu M
1 reviews | Active since Dec 2017
12 Dec 2017, 10:35
Faulty phone
I bought a phone last week Friday and the phone was faulty I returned it back on Monday i asked for the refund they said i cant have it instead i must take another phone and they gave me one I didn't want and they won't take this new one back. I don't want anything from Jet not today not tomorrow not in the near future i want my money and that's it.
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Jet's replyOfficial
13 Dec 2017, 10:36Thank you for bringing this matter to our attention .Please be advised according to our returns policy on cellphones the store will only exchange the handset within 7 days of purchase .Once a replacement handset was activated and issued to you we are unable to refund you .***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Jet's reply13 Dec 2017, 10:36
Official
Thank you for bringing this matter to our attention .Please be advised according to our returns policy on cellphones the store will only exchange the handset within 7 days of purchase .Once a replacement handset was activated and issued to you we are unable to refund you .***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,