SP
Shivani P

1 reviews | Active since Feb 2014

24 Jul 2018, 16:33

Fashion Buyer: Nobulali Ntombela

I would like to thank your Specialist Buyer, Nobulali Ntombela for her excellent support and the way she took care of all my queries. I found something I like online; the problem was that my size was not available. I then proceeded to phone every store in the Eastrand to locate this but with no success. I then contacted the fashion hotline and was give the contact details for…. She went out of her way to ensure that this item located from the supplier and sent to me

She also provided timely and helpful advice regarding the brand. Nobulali Ntombela was extremely attentive, and she listened to all my concerns with a great deal of patience. It has been a caring approach and she is a true professional. Please accept my gratitude towards her and your customer care staff for their speedy and efficient services. I was able to complete the transaction within seconds thanks to their attentive and alert presence. I would especially like to commend Nobulali Ntombela for her professionalism and superlative s****s.

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Replies (1)
Jet
Jet's reply25 Jul 2018, 10:53
Official

Thanks so much for sharing this awesome story with us. We are pleased to hear you had a really pleasant experience .

We will be sure to share your awesome feedback with our buyer Nobulali Ntombela and hope to see you back in-store again soon

***/GO

Kind regards

The Edgar's Customer Experience Team