AM
Alan M

1 reviews | Active since Apr 2013

02 Sept 2015, 16:35

Fantastic attitude and great customer service

I was in the store yesterday to exchange some clothing. The store was packed and there were long queues with only 3 cashiers. When I got to the front there were a few issues with bar codes and so on, but Julia was friendly, relaxed, and efficient, keeping the stress levels down to a minimum despite being under pressure.<br> <br> Julia is a great example of how a customer facing person should deal with customers. please give her a raise!

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Replies (1)
Jet
Jet's reply03 Sept 2015, 08:43
Official
Hello Marsbar,

Wow great service!!!

Thank you for taking the time and sharing your pleasant experience with us. We are so glad to hear you are pleased with the service you received in store by Julia. We will be sure to pass your comment over to Julia and her direct manager for further recognition.

Kind regards,
Edcon customer experience team,
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