WS
Wendy S
1 reviews | Active since Jun 2018
27 Jun 2018, 12:02
False information on website
On the 26/6/2018 bought a cellphone. Did see the phone clearly at the store. Wanted the phone that is on the website. I phoned Jet Brakpan as i bought the phone with them. The manager was not very helpful. And i wanted to exchange the same phone for the correct one. As the colour was wrong. I think they give false advertising on the website just to get customer.
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Jet's replyOfficial
28 Jun 2018, 17:25Thank you for making contact with us regarding the cellphone that you are wanting to exchange .We apologise for the frustrations caused . Your query has been escalated to the store manager for further assistance.***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Jet's reply28 Jun 2018, 17:25
Official
Thank you for making contact with us regarding the cellphone that you are wanting to exchange .We apologise for the frustrations caused . Your query has been escalated to the store manager for further assistance.***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,