1 reviews | Active since Jul 2016
False advertising by Edcon and Jet cellular
<p>I am appalled at the false advertising by Jet. They advertised on brochures a cellular sale from 25 July to 31 July yet the stock was no where to be found. I went to 5 big stores in Cape Town and all of them said they are still waiting for stock. I called the Edcon head office who told me that they are out of stock. The stock must have been sent to invisable stores. Do not advertise something you have no intention of doing. Its stunts like this that give a brand a bad reputation.</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that the promotion was while stocks lasted and it was only stores that still had the handsets with them as the handsets are being discontinued , In other words this was a clearance sale. We apologise again for any frustrations incurred. A reference number for the complaint logged on your behalf is as follows ********** 199/GO. We apologise again for any frustrations incurred
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that the promotion was while stocks lasted and it was only stores that still had the handsets with them as the handsets are being discontinued , In other words this was a clearance sale. We apologise again for any frustrations incurred. A reference number for the complaint logged on your behalf is as follows ********** 199/GO. We apologise again for any frustrations incurred
Kind regards,
Customer Experience Team
Call Centre: ***.