False advertising, blackfriday

Item: Jet
Rating: 2
Author: Tiffany P

Jet. Blackfriday adverti*****t in window: club members get 10% off. After paying with my club card, no discount was observed on slip with normal pricing on slip. Sales rep refused to listen and manager refused to remove adverti*****t from window.

Helpful (0)

Replies (1)

Jet's replyOfficial

30 Nov 2015, 15:26

Hello tiffpratt,

Please be advised this incident has been addressed with the store manager regarding the adverti*****t in store. You will be receiving feedback shortly.

We must apologise for the inconvenience and frustration caused to you, your reference number is ***/GO . Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind Regards
Customer Experience team
***

Best regards,

Jet's reply30 Nov 2015, 15:26

Official

Best regards,

False advertising, blackfriday

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