PM
Precious M

1 reviews | Active since Aug 2016

06 Jan 2017, 10:09

False advertising at JET

<p>I saw an advert on media for uni*** school shirts at a price of R9.99 each at Jet. So i went this morning to buy them only to be told by the Supervisor that the store only received 10 of those shirts and now they are out of stock... how do you expect stock to last if you only bring 10 items... Those 10 items were maybe bought by 1 customer...</p>

0
Replies (2)
Jet
Jet's reply10 Jan 2017, 10:44
Official

Thank you for bringing this matter to our attention, kindly be advised that as per the terms and conditions of the promotion it was while stocks lasted and only 5-6 years school shirts were going for R9.99 and as the sizes went up the prices also differed accordingly. We sincerely apologize that you were in store early and there was already no stock of the shirts as only selected stores had the whole stock of the shirts. Please find the below reference number for your post ***/GO. We apologize again for the frustrations incurred.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Jet
Jet's reply10 Jan 2017, 10:44
Official

Thank you for bringing this matter to our attention, kindly be advised that as per the terms and conditions of the promotion it was while stocks lasted and only 5-6 years school shirts were going for R9.99 and as the sizes went up the prices also differed accordingly. We sincerely apologize that you were in store early and there was already no stock of the shirts as only selected stores had the whole stock of the shirts. Please find the below reference number for your post ***/GO. We apologize again for the frustrations incurred.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,