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Graham O

1 reviews | Active since Jun 2012

22 Nov 2022, 10:57

FALSE ADVERTISING

YOUR ONE STOP ***** SHOP

I just would like to write to you and warn you about the horrible service/**** that i went through.

I’m was unfortunately retrenched 3 years ago, and decided to take up road running, only problem was, I didn’t have a decent watch, a smart watch needless to say.

So I approached Facebook market place and found a company called Jet-Cell phones.

I saw he had this Polaroid PA80 for R550.00 each. I approached the dealer for the watch, I advised him of my situation.

He told me he was all the way in Randburg, I advised him I don’t have transport and would assist him with more money for petrol. He said not a problem give me R150.00 for petrol I said, I only have R140.00. Long story short, I scratched up another R10.00.

He came with two watches , one that didnt even work correctly, he said you can have this one, as it works fine, dated the 25th of October 2022. The watch didn’t even come in a box. He told me that’s how he sells them to his customers for all I know, they could of been second hand rubish.

I asked him, how he can sell merchandise like this, what sort of a garentee will he offer me, that there won’t be any issues going forward, He advised me two weeks.

The watch lasted 13 days and stopped working. I advised him of this, and he said he will come to me to replace it with another one.

I’m still waiting - it’s the 22nd of November 2022.

I’m currently still looking for a job, and had to put my road running on hold do to finances.

I really hope this hope this puts a big damper on his business or even gets him closed down.

I don’t see why we have to tolerate this type of behaviour.

Regards,

Graham

0
Replies (1)
Jet
Jet's reply24 Nov 2022, 12:41
Official
Hi Graham,  Apologies for your unfortunate experience. We can confirm that this was not a Jet purchase process. Please note that Jet does not sell any items online or in person outside of our stores. At this stage, our sales are only done in our physical Jet store locations.  To be certain that you are getting a Jet product, please only buy from a Jet store and always insist on a receipt at time of purchase so if there are any issues, you can use your receipt when requesting assistance with repair or replacement.