Extremely unpleasant service.

Extremely unpleasant service.

I normally go to jet stores anywhere in town and i never get problems but in Daveyton Mall the service there is so bad that i decided that i need to make time and write this review. the reason i am this fustrated is that this is the second encounter and on both occassions the person that was assisting was extremely rude. Who needs to beg for service?

Well i came into the store found whatever i was looking for as i went to the paypoint i realised that i have my credit card only and with the current ***** thats happening we are always advised by banks to insert the cards into the POS / speedpoint devices ourselves. So i gave her the item then i turned the device around so that i can insert the card, funny enough we do that at all retailers. To my surprise she then told me i will break their machines, I calmly asked her how will i break it because i only turned the device around because in any case you will have to turn it around so i can put in the pin. She then said rudely so what if it doesnt work? I responded in a calm manner that you wouldnt have then assisted me because i have a card and plus i work with this devices i know how they are installed. She then said YOU need a reference number. I decided that i will just walk away and not continue with this conversation. Her name is Mmaselo Moshikaro.. I honestly feel that if you are not passionate about customers then DO NOT SERVICE , just because an outlet is in the location does not mean you need to treat people like dirt.

There is a lot i experienced in that store and i bealive you need to get service ambassodors because the people you have in the frontline are failing you dismally.