Extremely bad service at Jet southgate

On Sunday the 13th of February I went to jet Southgate to buy and make a lay-buy I got an extremely bad service. I was assisted by Trinity who was very *********** she didn't know anything in that pc she had to go and ask from her fellow colleagues for each n everything (I spent more than an hour for something that could have been probably 10 minutes) I was buying and making a lay-buy and account enquiry, that lady really need a training and while I was waiting on the call at customer service I kindly asked the lady by the name of Jabulisiwe Zwane to assist me on lay-buy because the lady was struggling to even process the lay-buy she was leaving me n go to other tills for assistance so iasked this Jabulisiwe to assist me because I wasted too much time already I was there more about an hour already.

This Jabulisiwe disrespected me so much she told me that I'm not special they not gonna help me they have other customers I must wait, she was busy shouting at me n showing how much she doesn't care about me as a customer, she was busy back chatting on me, the fact that I was there for about an hour it's not important to her, That lady is very very rude disrectful, unprofessional and very insensitive the thing called "customer service" doesn't exist on that one I'm just wondering how jet trains its stuff, That lady I don't wanna see her again in my face a serious deciplinary act must be performed on that lady I've never been so disrespected n humiliated in my life I made a complain to the supervisor they promised to take n action and call me on Monday with "store manager" but I never received any call so clearly they didn't care so please I need actions to be taken with these 2 women Its Andisiwe Mdovu ***