lM
ludycious M

1 reviews | Active since Jun 2016

23 Jun 2016, 23:56

excellent service

<p>I would like to thank 3 staff from jet hazyview who gave me an excellent service on the 21st when I went to purchase a pram for my boy. I only managed to hold one name out of the 3 staff, her name is Lucia who with the other female went all out of their way to assist me. The called the 3rd staff member whose a male with dreadlocks, who managed to close n also taught me how to use the pram (folding n unfolding). I went there looking for a pram but since the weather was a bit cold n my son took off his hoodie the other female suggested n insisted I buy the hoodie with ropes to tie on his neck so he won't take it off. She really cared n has motherly love. Thank you so much for such great service and going out of your way to make me have an experience of a service not just an excellent service only. Thank you so much</p>

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Replies (1)
Jet
Jet's reply24 Jun 2016, 08:07
Official

As per our telephonic conversation.We are delighted to hear that you have received such commendable service from our staff in Jet Hazy view . Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Jet Hazy view for further recognition. A reference number for the compliment logged on your behalf is as follows. ********** 069/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.