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Barishka N

1 reviews | Active since Feb 2019

05 Feb 2019, 11:17

Excellent customer service from Jet

Dear Sir / Madam With this letter I would hereby like to compliment one of your employees, Mr Nathi Sibanda for the excellent service he provided me today. He has helped me to sort out my account after I revealed that there were many issues I experienced for two weeks to open/ unblock my jet account, it literally took him 5 minutes to sort out the account without any hassles I have always been pleased with the service I receive at Edcon. Hence, Mr Sibanda’s professionalism and enthusiasm to get to the root of the issue promptly exceeded my expectations. Just within one day, your colleague resolved the issue in my benefit. This type of professionalism and commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with your colleague it would be my pleasure to continue purchasing from Edcon Once again , thank you for the excellent customer service Mr Nathi Sibanda

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Replies (1)
Jet
Jet's reply05 Feb 2019, 12:08
Official
Dear  Barishka,

Thank you for taking the time in sharing this awesome experience with us. 
 
It is always a pleasure to receive positive feedback from our customers. 

We are very pleased to hear of the efficient and professional service that you have received from Nathi Sibanda. 

We will be sure to send the compliment post to his line manager for recognition purposes.

We hope this is the first of many more to come.

Thank you taking the time in recognizing our people. 

Reference number for this compliment:
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Kind regards,
The Edgars Team
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