1 reviews | Active since Mar 2015
empty packaging of product
<p>I bought a home pregnancy test today at my local Jet Mart only to get home and find nothing inside the packaging. What annoys me is that I am not comfortable returning this to the store because this was not just a product -its a private intimimate product and would nt want my business known by the store staff especially because I am a regular there. </p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that you will have to visit the store with regards to the empty product as the store has to rectify the mistake. This is the only way that the matter may be resolved and that they may also ascertain that other packages consist of the contents inside and do not sell empty boxes to other customers. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. Please find the below reference number for your post.
********** 111/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that you will have to visit the store with regards to the empty product as the store has to rectify the mistake. This is the only way that the matter may be resolved and that they may also ascertain that other packages consist of the contents inside and do not sell empty boxes to other customers. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. Please find the below reference number for your post.
********** 111/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
I guess it is my loss then ...for obvious reasons I am not comfortable going back to the shop to pick another pregnancy test kit. I remain disappointed
I guess it is my loss then ...for obvious reasons I am not comfortable going back to the shop to pick another pregnancy test kit. I remain disappointed