1 reviews | Active since Mar 2015
Emotional Abuse
I went to Jetmart stores with a friend as I went in I forgot to check with the security as I had a used ponds that I had bought the previous day so she accused me of *****ing it as I didn't have the slip to produce for it she (Security) then handed me over to the male security who then took me to a ***** room where they keep ******* as if I was one of them Mind you on the way there I asked the security politely about cameras then he just sweared @ me..I told the manager my story but he insisted on proof then he took my phone and bag which I had book in as I had to study then I took my key n went to the residence to look for the slip so I couldn't find then I went at spar and I got the proof.Went back to hem and I got my things No apology was done.This *****ed my reputation.
We must apologise for the unpleasant experience in store with regards to the security guard.
We have raised your concerns with the store manager, as this matter could have been handed in a different light. You will be receiving feedback direct shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the unpleasant experience in store with regards to the security guard.
We have raised your concerns with the store manager, as this matter could have been handed in a different light. You will be receiving feedback direct shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
