MK
Mamello K

1 reviews | Active since Jun 2019

08 Jun 2019, 16:07

Edgar's charging me for services I did not ask and don't even benefit

I went to JMT brakpan tsakane shop 40, tsakane shopping center last week and as I enter the store I was stopped by an agent asking if I have an account with them, he is doing a promotion I will get free airtime he is going to give me a vodacom sim card all he needs is my card. And I agreed the next thing I find out a week later than money will be deducted from my account every month and I can't cancel and worst part is I did not get that airtime. I'm being charged for airtime that I'm not even receiving

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Replies (1)
Jet
Jet's reply08 Jun 2019, 17:31
Official
 Please be advised we have tried to contact you today at 05:26 PM but with no success. Kindly be advised we have referred your query to our 3rd Party RMCS for assistance and feedback will be provided. 

Reference number: ***/GO 

Kind Regards, 

The Edgars Customer Experience Team 

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