Edcon Service Sucks

I spent a week in Pretoria during December. I had forgotten to carry a pair of heeled shoes and bought an inexpensive pair at Jet Menlyn. I wore the shoes for a few hours since i cannot use high heels for a long time because of my age. I used the shoe probably 2 times again. Being on holiday I had no need to go out as the children were away. I looked at that particular pair of shoes a week ago again & thought id use it but could not since the prong from the ankle strap has fallen out because of a manufacturing fault. I took it to the local Jet and the woman in charge sounded like a stuck record refusing any help. All I could hear was "you wore it" " you should have brought it back in 30 days" The same response came from their customer service The shoe is practically new except for the colour fading where my heel was as its cheap dye. So Jet sell you something to last for 30days then you can sit with their faulty merchandise if the stuff breaks or tears after 30 days they smile all the way to the bank while you see red. What a disgusting attitude from a company as large as Edcon. I got a call from a staff member to say the head office said they cannot replace the shoe because I have used it for 3 months. Apart from being unable to help they cannot count Come and look in my cupboards you *****s I havent been walking barefeet until I purchased your faulty shoes. Youll harp about me wearing the shoe so was I supposed to hang it around my neck? HOW many people have had this experience you should hang your heads in shame Sies!!!!