GL
Gordon L
1 reviews | Active since Jul 2019
03 May 2020, 10:44
edcon rules
i am disappointed with jet as they could not exchange my child cloths. they say it might be infected. edgars is exchanging and the rest of Edcon stores. now i am sitting with cloths that my child can not wear.
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Jet's replyOfficial
04 May 2020, 15:16Good afternoon Mr Louw
We hereby acknowledge he receipt of your complaint.
As discussed telephonically, please be advised that the matter has been taken up with the stores management team for urgent intervention and feedback will be provided in the next 2 business days.
Please accept our sincere apologies regarding the matter.
The reference number for your query is: ***/GO
Kind RegardsCustomer Experience Team
We hereby acknowledge he receipt of your complaint.
As discussed telephonically, please be advised that the matter has been taken up with the stores management team for urgent intervention and feedback will be provided in the next 2 business days.
Please accept our sincere apologies regarding the matter.
The reference number for your query is: ***/GO
Kind RegardsCustomer Experience Team
Best regards,
Jet's reply04 May 2020, 15:16
Official
Good afternoon Mr Louw
We hereby acknowledge he receipt of your complaint.
As discussed telephonically, please be advised that the matter has been taken up with the stores management team for urgent intervention and feedback will be provided in the next 2 business days.
Please accept our sincere apologies regarding the matter.
The reference number for your query is: ***/GO
Kind RegardsCustomer Experience Team
We hereby acknowledge he receipt of your complaint.
As discussed telephonically, please be advised that the matter has been taken up with the stores management team for urgent intervention and feedback will be provided in the next 2 business days.
Please accept our sincere apologies regarding the matter.
The reference number for your query is: ***/GO
Kind RegardsCustomer Experience Team
Best regards,