Edcon and jet eloff street

I was in jet yesterday at 17:31 at the till on the 3rd floor I was buying goods to the value of R1250.88 and lay buying good to the value of R300 aI tried to ask the cashier Pontsho something and when I greeted her she just looked at me with a attitude n shook her head in response to my question. I asked her if the items on a certain rack was on sale and she said no but it clearly had sale signs and was on sale. Then I was waiting to pay and after 10 minutes she tells the other cashier Valerie to tell me after 3pm they don’t do lay buys and that the system goes offline after 3pm yet there was another ethnic woman in front of me doing a lay buy of over 7 items. So she clearly **** to me about the system being offline. Then I asked the lady what do I do with the items I’ve chosen she pontsho tells Valerie to put it back on the floor . So basically she refuses to assist me and those were the last of the range items. So after seeing my unhappiness Valerie says she will keep the stuff for me. Then I wait another 10 minutes and she tells me to go pay for the rest of my stuff downstairs. Pontsho attitude stinks she has no way of dealing with customers at all and also has a condescending way of looking at people. Highly dissatisfied and upset what a waste of time and then I still had to go wait in another que downstairs for over 6 minutes though that cashier was very helpful had a smile and knew what customer service was. It’s people like Pontsho who give jet a bad name and has that attitude because she knows the company won’t do anything about it. Most of edcon staff have the same manners and attitude