1 reviews | Active since Dec 2016
<p>on your promotion for celebration of the star.</p> <p>the staff has lack information on the promo, give you wrong information, when we ask for the manger they are not avaiable, how can you have such a big store without a senoir person on the ground.</p> <p>festivall mall jet. your staff represents your store make sure they know the in and out of everything from product to promotion . the promotion says win instant share of .........., ask the staff the response is they will sms you, how if they dont have my details and instant is same time not later.</p> <p> </p>
Thank you for bringing this matter to our attention. We have addressed this incident with the store manager regarding the lack of information received in store to insure going forward all staff will be trained accordingly. we must apologise for the unpleasant experience.
You reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for bringing this matter to our attention. We have addressed this incident with the store manager regarding the lack of information received in store to insure going forward all staff will be trained accordingly. we must apologise for the unpleasant experience.
You reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
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