MH
Mohammed H
1 reviews | Active since Mar 2011
27 Dec 2015, 20:38
Double charge for a single item
Hi<br> <br> My wife has been to your store in Umzinto of which the cashier double charged an item, please can you arrange for a refund on my difference, I cannot drive to the store as it's far to go back to.
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Replies (1)
Jet's replyOfficial
29 Dec 2015, 08:55Hello styphoiz,
Thank you for bringing this matter to our attention. We are currently liaising with the store manager regarding the double charge.
Once we have received feedback further communication will be sent to you shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We are currently liaising with the store manager regarding the double charge.
Once we have received feedback further communication will be sent to you shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply29 Dec 2015, 08:55
Official
Hello styphoiz,
Thank you for bringing this matter to our attention. We are currently liaising with the store manager regarding the double charge.
Once we have received feedback further communication will be sent to you shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We are currently liaising with the store manager regarding the double charge.
Once we have received feedback further communication will be sent to you shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,