ES
Ebrahim S
1 reviews | Active since Jan 2011
02 Dec 2019, 22:12
Dont trust jet
I tried to buy a samsung a20 dual sim today from jet traderoute mall. The sales lady kept the phone for me but unfortunately they closed early today due to power failure in the area. So i called jet mall of africa this evening and they confirmed they had stock. Drove 40 km to the store and they longer had it. Apparently they only had one left but they didnt inform me when i called. Drove back 40km. Just utterly disappointed. Will never trust jet again.
Helpful (0)
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Replies (2)
Jet's replyOfficial
03 Dec 2019, 10:20Dear Ebrahim
Thank you for sharing this incident with us.
We apologise for the inconvenience caused to you with the promotion.
We have confirmed with our Trade Route Mall branch and the handset is indeed sold out . They have the single sim handset for R3300.00 available .
***/GO
Kind regards
Jet Customer Experience Team
***
Thank you for sharing this incident with us.
We apologise for the inconvenience caused to you with the promotion.
We have confirmed with our Trade Route Mall branch and the handset is indeed sold out . They have the single sim handset for R3300.00 available .
***/GO
Kind regards
Jet Customer Experience Team
***
Best regards,
Jet's reply03 Dec 2019, 10:20
Official
Dear Ebrahim
Thank you for sharing this incident with us.
We apologise for the inconvenience caused to you with the promotion.
We have confirmed with our Trade Route Mall branch and the handset is indeed sold out . They have the single sim handset for R3300.00 available .
***/GO
Kind regards
Jet Customer Experience Team
***
Thank you for sharing this incident with us.
We apologise for the inconvenience caused to you with the promotion.
We have confirmed with our Trade Route Mall branch and the handset is indeed sold out . They have the single sim handset for R3300.00 available .
***/GO
Kind regards
Jet Customer Experience Team
***
Best regards,
ES
Ebrahim S's updateReviewer Update
03 Dec 2019, 10:29the whole point of me driving to traderoute mall and to mall of Africa yesterday and wasting my time and petrol was to get the a20 dual sim for R2500 on the last day of the black Friday special. Traderoute kept it for me but they closed early due to no power. So I phoned mall of Africa and they never told me that they had only 1 left. they said they had stock, but when I got there they said they only had 1 and it just got sold 5 minutes before I arrived. Does jet even care about the hassles I went through yesterday and the distance I travelled.
ES
Ebrahim S's update03 Dec 2019, 10:29
Reviewer Update
the whole point of me driving to traderoute mall and to mall of Africa yesterday and wasting my time and petrol was to get the a20 dual sim for R2500 on the last day of the black Friday special. Traderoute kept it for me but they closed early due to no power. So I phoned mall of Africa and they never told me that they had only 1 left. they said they had stock, but when I got there they said they only had 1 and it just got sold 5 minutes before I arrived. Does jet even care about the hassles I went through yesterday and the distance I travelled.