Do you really care about your clients?

<p>I have logged this with your customer service department and received the ref: ********** 534/GO and no one has even attempted to contact me either via e-mail or telephonically.<br /><br /></p> <p>Good morning.</p> <p> </p> <p>It is with great regret and disappointment that I am sending you this communication.</p> <p> </p> <p>I was in JET Tygervalley on 09 October 2016 shopping for new work clothing and was in the shop for about an hour. Just before exiting the shop I tried on a pair of shoes, sent a picture to my sister and proceeded to the till with two ladies following behind me- It was only the four of us and the staff in the store that I saw.</p> <p> </p> <p>I exited the store and went home. I then realised my cellphone was missing when I got home, went back to the store and asked the, I assume Manager if anyone has declared a cellphone and she said No, people leave their phones by the shoes area and people just take it and they don't have cameras -</p> <p> </p> <p>My sister rep**** on my message at the same time I was at check out by the till and it was read by someone - the ladies behind me were standing so close I could hear their conversation and see them the entire time so I would have heard my phone going off if it were them.</p> <p>So I am asking that someone shed light on this situation immediately since there are no cameras in your JET Tygervalley store to explain how this could have happened and especially since this is a REGULAR occurrence according to the store manager</p> <p><br />1. How does this happen on your store on a regular basis?<br />2. How is their no security measures in place to safeguard your clients?<br />3. Why is the attitude of the staff and store manager suspicious and cavalier upon me asking questions?<br /><br /></p> <p> </p>