*****...Do not recommend

The worst retail store ever. I am writing on behalf of Ms Selepe whi has been a jet customer for more than 20 years and she has never missed her payment. She has insurances with jet and also a jet account, which she always made sure she paid on time. She was happy with the account until 2019, where she only took R89 pumps (shoes) while she was never owning jet and she always paid on time her insurances with jet. But things changed after she purchase those pumps, her account balance kept on increasing even though she paid the required amount for both the insurances and the R89 pumps. Since then her account balance always increases even when she pays the required amount. When we called the jet call centre to enquire about the account we were told that someone was using her account to purchase data and Airtime and they bought a phone using her account and they told her to stop any purchases from happening and that she needs to pay that amount. Which is suprising, because why should she pay for something she never purchased. Everytime she pays the amount increases by R1800. And then they send Ms Selepe a message of her insurances lapsing while she pays every month. This shows that there is alot of ***** happening at Jet stores. They do not value their customers. We wouldn't recommend anyone to open a jet account. Ms Selepe has approached her lawyers, Jet will soon her from them.