kC
kayla C
1 reviews | Active since Jul 2017
14 Jul 2017, 14:06
DISTUSTING
<p>placed and order online with Jet on the 26th of June was told 5 to 7 working days to this day i am still waiting numerous calls later nobody can tell me where or when i will recieve my parcel and this is not the first time that i have had such bad serivce from Jet online I WILL NEVER USE THIS SERVICE OR THEIR STORE IN HEMINGWAYS AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>HORRIBLE service from staff their attitude is like you are inconviencing them by calling hello we the customers pay your freaken salaries we deserve to get the service we paid for.</p> <p> </p> <p> </p> <p> </p>
Helpful (0)
Replies (4)0
Replies (4)
Jet's replyOfficial
15 Jul 2017, 08:58We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Kindly furnish us with the order number on *** so that we may be able to assist.Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
Call Centre ***
Best regards,
Jet's reply15 Jul 2017, 08:58
Official
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Kindly furnish us with the order number on *** so that we may be able to assist.Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
Call Centre ***
Best regards,
Jet's replyOfficial
15 Jul 2017, 09:05We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Kindly furnish us with the order number on *** so that we may be able to assist.Please find the below correct reference number for your email ***/GO and discard the ref no ***/GO . We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
Call Centre ***
Best regards,
Jet's reply15 Jul 2017, 09:05
Official
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Kindly furnish us with the order number on *** so that we may be able to assist.Please find the below correct reference number for your email ***/GO and discard the ref no ***/GO . We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
Call Centre ***
Best regards,
Jet's replyOfficial
15 Jul 2017, 09:06We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Kindly furnish us with the order number on *** so that we may be able to assist.Please find the below correct reference number for your email ***/GO . We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
Call Centre ***
Best regards,
Jet's reply15 Jul 2017, 09:06
Official
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Kindly furnish us with the order number on *** so that we may be able to assist.Please find the below correct reference number for your email ***/GO . We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
Call Centre ***
Best regards,
kC
kayla C's updateReviewer Update
17 Jul 2017, 07:41What is the use i have been fighting this battle now for the last week and a half i have been given so many different refernce numbers.
i just want my parcel or my money its costing me phoning everyday being put through from person to person driving up and down to find out if my paracel has arrived.
JUST GIVE YOUR CUSTOMERS THE SERVICE THEY DESERVE!!!!!!!
kC
kayla C's update17 Jul 2017, 07:41
Reviewer Update
What is the use i have been fighting this battle now for the last week and a half i have been given so many different refernce numbers.
i just want my parcel or my money its costing me phoning everyday being put through from person to person driving up and down to find out if my paracel has arrived.
JUST GIVE YOUR CUSTOMERS THE SERVICE THEY DESERVE!!!!!!!