TM
Themby M
1 reviews | Active since Jun 2020
21 Jun 2020, 00:17
Disrespectful cashier at Jet Maponya mall
Bad customer disrespectful cashier she shouted me and didn't show remorse of her actions she said you can do whatever you want I don't care. I asked for Management on duty but I stood like a fool no one came to listen to my complaint.
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Replies (1)
Jet's replyOfficial
22 Jun 2020, 11:10Good day Themby ,
Thank you for your post. Your complaint has been acknowledged.
We apologise profusely for the delayed response and inconvenience caused.
We have sent the store manager for further review and address with the staff members (scheduled on the 21st of June) ,ensure this doesn’t happen again because this is not the service we want to provide our customers.
The reference number for your complaint is : ***/GO.
Warm Regards
The Edcon Team
Thank you for your post. Your complaint has been acknowledged.
We apologise profusely for the delayed response and inconvenience caused.
We have sent the store manager for further review and address with the staff members (scheduled on the 21st of June) ,ensure this doesn’t happen again because this is not the service we want to provide our customers.
The reference number for your complaint is : ***/GO.
Warm Regards
The Edcon Team
Jet's reply22 Jun 2020, 11:10
Official
Good day Themby ,
Thank you for your post. Your complaint has been acknowledged.
We apologise profusely for the delayed response and inconvenience caused.
We have sent the store manager for further review and address with the staff members (scheduled on the 21st of June) ,ensure this doesn’t happen again because this is not the service we want to provide our customers.
The reference number for your complaint is : ***/GO.
Warm Regards
The Edcon Team
Thank you for your post. Your complaint has been acknowledged.
We apologise profusely for the delayed response and inconvenience caused.
We have sent the store manager for further review and address with the staff members (scheduled on the 21st of June) ,ensure this doesn’t happen again because this is not the service we want to provide our customers.
The reference number for your complaint is : ***/GO.
Warm Regards
The Edcon Team