TN
Thabo N
1 reviews | Active since Apr 2019
20 Apr 2019, 13:05
DISRESPECT OF DIGNITY
I am not happy with experience I received in jet Chatsworth. My girl was stripped naked by door security of jet. Then I decided to inform Jet customer services about the incident. They never gave me attention. Then I phoned them again and again asking for feedback. One of their consultants told me that management suggested that I must do what I like to do. Am so embarrassed even police couldn't assist me.
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Replies (1)
Jet's replyOfficial
20 Apr 2019, 17:21Good day Thabo Ndokweni,
Reference number : ***/GO
Our attempts in reaching you on *** were futile.
Kindly be informed we have escalated our concerns with the Store’s Management Team and we will revert with urgent feedback.
Please accept our apologies regarding the matter.
Edcon Customer Experience
***
Reference number : ***/GO
Our attempts in reaching you on *** were futile.
Kindly be informed we have escalated our concerns with the Store’s Management Team and we will revert with urgent feedback.
Please accept our apologies regarding the matter.
Edcon Customer Experience
***
Jet's reply20 Apr 2019, 17:21
Official
Good day Thabo Ndokweni,
Reference number : ***/GO
Our attempts in reaching you on *** were futile.
Kindly be informed we have escalated our concerns with the Store’s Management Team and we will revert with urgent feedback.
Please accept our apologies regarding the matter.
Edcon Customer Experience
***
Reference number : ***/GO
Our attempts in reaching you on *** were futile.
Kindly be informed we have escalated our concerns with the Store’s Management Team and we will revert with urgent feedback.
Please accept our apologies regarding the matter.
Edcon Customer Experience
***