1 reviews | Active since Jan 2016
Disgusting service from Jet
<p>Good day </p> <p> </p> <p>I dont even know what to do or say anymore this is like my 4th complain everytime i complain on hello peter they come back with a selution makes me happy for that moment as soon as i go back and pay the account the closing balance dont go down i got R1500 i paid R1000 already but my closing balance is still R1200 or just in that line this people knows im not working for them and i wont understand what they doing but i know they want to make a stupid they send me stuff i had signed on the day the account was open yes i signed that was out of desperation and i just wanted everything to be over and done with to get the account first it was financial services they where removed now its the closing balance that stays the same they cant tell me where the R1000 went to that i have paid thus far Please please assist me because i cant anymore .</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that as per the system records the financial services linked to your account were al cancelled . The Jet Randburg store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. Your reference number for the post is as follows ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that as per the system records the financial services linked to your account were al cancelled . The Jet Randburg store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. Your reference number for the post is as follows ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.