DISGUSTING SERVICE AND NO CARE FOR CUSTOMER SERVICE

I did a laybye at jet Maponya mall I was fascinated by the garments. Hands I laybyed them Couple of weeks later I received a call that there was a flooding in store and the garments were not in a sellable condition. And my laybye has been cancelled. Went to the store and they were surprised about it and that my laybye was still there. A cashier wrote that it will expire on the 13 of October. Month end of September I then returned to the store and now my laybye is no longer in the system. Waited for 45 min and I was not assisted. I asked for the manager and they told me that the manager was not available and asked for her to be called. They then said she was doing stock taking and wont be able to answer the phone. So now tell me what kind of a manager responsible for a store but can't answer the phone. The cashier with an attitude then told me to come back the following day. REALLY? I am also working and I can't be going back and forth. I am really really angry about the way I was treated and my slip has even faded. Nothing ****es me off like she didn't even bother to take my details so that she can do a follow up. We support local malls then we get this kind of treatment. I want my money back. Little as it is. Its mine and I have worked hard for it. I will NEVER EVER BUY IN THAT STORE AGAIN.