aP
alvin P
1 reviews | Active since Dec 2012
12 Apr 2018, 14:40
Disgusting service
I've logged a complain about the service at JET Eerste River and received the following reference number ********** 4111/GO. The store manager of this store contacted me on Saturday the 7th of April 2018. I answered the call and asked her to call me in an hours time cause I was busy driving at the time. She never returned the call, which just show that she clearly has no interest in solving my complaint.
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Replies (2)0
Replies (2)
Jet's replyOfficial
13 Apr 2018, 11:21Thank you once again for making contact with us .Please be advised that we have escalated your query to the senior manager for further assistance and final feedback will then be provided.***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Jet's reply13 Apr 2018, 11:21
Official
Thank you once again for making contact with us .Please be advised that we have escalated your query to the senior manager for further assistance and final feedback will then be provided.***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
aP
alvin P's updateReviewer Update
18 May 2018, 15:10Good day
I'm very upset with the way this complained is being dealt with. I am still waiting to hear from the manager. This has been going on for to long and need to be resolved asap.
Kind regards
aP
alvin P's update18 May 2018, 15:10
Reviewer Update
Good day
I'm very upset with the way this complained is being dealt with. I am still waiting to hear from the manager. This has been going on for to long and need to be resolved asap.
Kind regards