Disgusted

I have been to the Jet store at the Westville Pavilion on 4 different occasions. I had an account with them & wanted to reactivate it as i closed the acc in 2012. the 1st time i was told that my acc is still in the system & need to bring my id to activate my acc, took my id the 2nd time & was then told to bring proof of address, went the 3rd time with my id & proof of address. Spoke to cashier as the staff that deals with acc dont work on Sundays, was told that the person that deals with my query only comes in 1pm & i must wait ( its 11am - 2hrs wait ) i asked for the Supervisor & a person by the name of Regan came . I explained to him my problem & the number of times i have been there. He took my id & was later explained by another person that i need to bring 3 months bank statement . This was Sunday 8th November 2015 & the following day the 9th November 2015 i went to the store with my id,proof of address & 3 months b/s . This was faxed to the relevant dept on the morning of 9th November 2015 & i spoke the Supervisor on the other side. She took my phone no & assured me she will sort this out. Today is 19th November 2015 & nobody has contacted me.