Disgruntled Client

I purchased a few clothing at the store. When I returned to exchange the one clothing, Bayumm Manning, one of the consultants said I can't exchange the item as it was on sale. The clothing didn't fit me but she said it cannot be exchanged. Than a week later I went to purchase a few items and I had forgotten my jet card in the car. The manager said she cannot help me to purchase these items with only my identity document card and my account number. She said she cannot help me. Such disgusting behaviour coming from the consultant and the manager. I've never seen such bad service and purchase clothing there all the time for my kids.