CS
Craig S

1 reviews | Active since Mar 2013

27 Dec 2016, 07:34

Disgraceful service

<p>we bought my brother in law whom lives in another province, a top from Jet in November 2016, we then went to return it as it does not fit him. We were approached by the Assistant Manager and another employee, they were extremely rude and did not want to help us. I was then assaulted by the employee infront of the assistant manager and nothing was done! If we do not get a response from the EDCON GROUP, we will be taking this further! </p>

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Replies (1)
Jet
Jet's reply27 Dec 2016, 13:29
Official

Thank you for taking the time and addressing your service experience with us. We would like to apologize for the services received from our management in store. Please be advised we have e escalated your query to our regional manager.

Reference number: ***/GO

Kind Regards,

The Customer Experience team