jJ
jerome J

1 reviews | Active since Jul 2022

15 Apr 2024, 15:09

disgraceful modus operandi

Something has to be done about the modus operandi of Jet stores,because quite frankly,they are committing *****. I have the same stressful experience that many of Jet customers are enduring. (unauthorized charges,passing the buck,*********** staff,threatening letters) My account was never in arrears,and most months I actually paid double the amount due. I had notified them that I refuse to pay my account until they fix up their mess,but to no avail. All they done was sent me from pillar to post.

I have lost count of the many telephone calls and emails I sent,to notify them of items that I did not authorize. They do not rectify their wrong doing,but instead referred me to other departments,which in turn referred me back to them It is ****-UP!

It is a disgrace and a shame that they are allowed to exploit citizens of S.A.

I am going to close my account(I will make sure that I get a final settlement figure),and NEVER use them again. Maybe that is what the rest of the customers should do,and then they WONT have any business,and the ****** will have to close doors.!!

I hope that someone in the legal profession can look into this blatant daylight *******!!!!

0
Replies (1)
Jet
Jet's reply16 Apr 2024, 08:33
Official
Hi Jerome,

 Thank you for flagging this. We have escalated this matter with our accounts team. 

Best regards,