1 reviews | Active since Jul 2022
disgraceful modus operandi
Something has to be done about the modus operandi of Jet stores,because quite frankly,they are committing *****. I have the same stressful experience that many of Jet customers are enduring. (unauthorized charges,passing the buck,*********** staff,threatening letters) My account was never in arrears,and most months I actually paid double the amount due. I had notified them that I refuse to pay my account until they fix up their mess,but to no avail. All they done was sent me from pillar to post.
I have lost count of the many telephone calls and emails I sent,to notify them of items that I did not authorize. They do not rectify their wrong doing,but instead referred me to other departments,which in turn referred me back to them It is ****-UP!
It is a disgrace and a shame that they are allowed to exploit citizens of S.A.
I am going to close my account(I will make sure that I get a final settlement figure),and NEVER use them again. Maybe that is what the rest of the customers should do,and then they WONT have any business,and the ****** will have to close doors.!!
I hope that someone in the legal profession can look into this blatant daylight *******!!!!
Thank you for flagging this. We have escalated this matter with our accounts team.
Best regards,
Thank you for flagging this. We have escalated this matter with our accounts team.
Best regards,
