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Natalie N

1 reviews | Active since Jul 2019

18 Sept 2019, 01:19

Disappointed customer

Chatsworth branch Please get your consultants to smile. They lack customer service s****s completely. I habe only seen one gentleman who smiles and he works at the cellphone counter. The rest of them need to be re-trained. Things to improve : *Customer service, *jet policies *work faster.

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Replies (1)
Jet
Jet's reply18 Sept 2019, 11:39
Official
Dear Natalie, 

Thank you for bringing the above concerns to our attention.

Please be advised your service experience will be addressed with the stores management, this will ensure that corrective measures are implemented.

We trust that you will notice the difference on your nest visit.

Here is a reference number generated for this query:
***/GO

Kind Regards:
The Jet Team
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