day light *******

So as per August statement my credit limit is still R4000.00 and I don’t have anything available.

I sent numerous request requesting my limit to be reduced from R4000.00 to R3500.00 after making a payment of R500.00 dated 22/07

What happened to my R500.00? dated 22/07 I’m escalating this to Ombuds

On the 22 June my limit was R4500.00 I paid R500.00 on the 23 June I sent an email to request my limit be reduced by R500.00 it was done limit was reduced to R4000.00

On the 22 July I paid R500.00 requested limit be reduced to R3500.00 was advised my limit was reduced from R4500.00 to R4000.00 njani? How if my limit was already R4000.00

My limit should be R3500.00 or I want my R500.00 cash or be credited into my account I want it cash

This is ***** pure ***** day light.