HC
Hector C
1 reviews | Active since Oct 2014
20 Jun 2015, 19:48
Damaged Kettle Lid
I bought a kettle at JetMart store in Bloemfontein and in October and i was given a 1 year guarantee but now the lid does not close and i took it back and the Manager refused to help me in any way. I am very angry about how i was treated.
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Replies (1)
Jet's replyOfficial
22 Jun 2015, 09:51Hello Chingy22447,
Our attempts to contact you today at 09:34 AM have been unsuccessful. We must apologise for the unpleasant experience regarding our refund and exchange policy.
We have raised your concerns with our in store management team, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 09:34 AM have been unsuccessful. We must apologise for the unpleasant experience regarding our refund and exchange policy.
We have raised your concerns with our in store management team, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply22 Jun 2015, 09:51
Official
Hello Chingy22447,
Our attempts to contact you today at 09:34 AM have been unsuccessful. We must apologise for the unpleasant experience regarding our refund and exchange policy.
We have raised your concerns with our in store management team, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 09:34 AM have been unsuccessful. We must apologise for the unpleasant experience regarding our refund and exchange policy.
We have raised your concerns with our in store management team, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,