mK
michelle K

1 reviews | Active since Jul 2015

15 May 2019, 08:45

Customer service

I did an application yesterday for a new account and i am still waiting for the sms for confirmation and when i phoned the new account number now i was told they cant help me because i need to verify my details. I live 30 kilos from my nearest Jet and can't go into town everyday. This is just pathetic service and the worst is I am still waiting for a new account.

0
Replies (1)
Jet
Jet's reply15 May 2019, 09:29
Official
Dear Michelle

Thank you for making contact with us .
Please note that we will follow up with our new accounts team and feedback will be provided to you today .
Apologies for the inconvenience caused to you.

***/GO

Kind regards

Jet Customer Experience Team
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Best regards,