KN
Kenneth N

1 reviews | Active since Nov 2015

06 Feb 2016, 01:27

Credit record damaged - Jet's fault

I lodged a dispute against Jet for wrongfully charging me and submitting my name to debt collectors..I have spoken to many of them and even lodged a complaint on this site.Please note that to this day, none of them have bothered to attend to my request or give me an update.I have been rejected twice in an application to purchase on credit because Jet stil gives my name to debt collectors although they know i do not owe them<br> as we speak, i am deemed not credit worthy and my house purchase application is in jeopardy.<br> <br> I am tired of this disrespectful treatment they have given me and how they are messing up my life..PLEASE NOTE THAT JET DOES NOT CARE ABOUT US THAT IS WHY THEY ARE BEING EXPOSED ON MASS MEDIA. WHY AM I STILL RECEIVING CALLS AND SMS'S FOR DEBT COLLECTION,WHY AM I STILL DEEMED NOT CREDIT WORTHY WHEN IT IS YOUR FAULT...I HAVE ASKED FOR A LETTER ACKNOWLEDGING THE DISPUTE SO I MAY GIVE IT TO THE HOME LOAN SERVICES BUT NOONE HAS BOTHERED!!! I SHAME ON YOU

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Replies (1)
Jet
Jet's reply07 Feb 2016, 11:46
Official
Hello knhlapho,

Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused in this incident. We have escalated your query to our ***** and disputes department to investigate.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind Regards
Customer Experience Team
***