1 reviews | Active since Nov 2013
Credit limit increase
On Friday I went to your shop in Durban after i have received an sms to come to the shop for credit limit upgrade. The lady who assisted me sent my bank statement to whoever is responsible but nothing changed.I waited for about 2 hours in your shop until I gave up.When she called your guys were saying they havent received my bank statement apparently the lady told me that increasing a credit limit for a customer with a passport is a challenge to you guys.Please assist what must i do? Disappointed.
Thank you for making contact with us . Please accept our sincere apologies for the delayed feedback regarding your request for a credit limit increase . Kindly note that we will liaise with the store and follow up until your query has been resolved.
We thank you for your continued support.
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Kind regards
The Edgar's Customer Experience Team
Best regards,
Thank you for making contact with us . Please accept our sincere apologies for the delayed feedback regarding your request for a credit limit increase . Kindly note that we will liaise with the store and follow up until your query has been resolved.
We thank you for your continued support.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Thank you for taking the time to send through this incident report.
We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
Our sincere apologies for the negative experience at our Jet West Street store.
Please be advised we have referred your query to the stores management team to find out if your supporting documents were submitted successfully . In addition will request a re-submission of the documents.
Please find below reference number for this query:
***/GO
Jet Customer Relations Team
***
Best regards,
Thank you for taking the time to send through this incident report.
We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
Our sincere apologies for the negative experience at our Jet West Street store.
Please be advised we have referred your query to the stores management team to find out if your supporting documents were submitted successfully . In addition will request a re-submission of the documents.
Please find below reference number for this query:
***/GO
Jet Customer Relations Team
***
Best regards,