ME
Mel E
1 reviews | Active since Apr 2015
16 Apr 2015, 20:36
Confusion
I received an sms from Edcon about my Jet acc stating I must make immediate payments on my acc Then later received an mms from jet stating I have until the 2nd of the followingmonth,and when i tried to register on the Jet website to travk my last payment R300 it proved to be impossible,i would just like to know if my last payment has been received and how much do I owe for this month please assist<br> <br> Melissa<br>
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Replies (1)
Jet's replyOfficial
20 Apr 2015, 08:56Hello BigMel,
Thank you for bringing this matter to our attention. Please be advised we have received your payment of R300 however there is an overdue amount reflecting on your account therefore you are receiving sms. In order for the sms to stop a full payment of the overdue amount needs to be paid.
Should you not make a payment, please contacted our collection department on ***to make payment arrangements -to find out your overdue due amount please contact the accounts department on ***.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have received your payment of R300 however there is an overdue amount reflecting on your account therefore you are receiving sms. In order for the sms to stop a full payment of the overdue amount needs to be paid.
Should you not make a payment, please contacted our collection department on ***to make payment arrangements -to find out your overdue due amount please contact the accounts department on ***.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply20 Apr 2015, 08:56
Official
Hello BigMel,
Thank you for bringing this matter to our attention. Please be advised we have received your payment of R300 however there is an overdue amount reflecting on your account therefore you are receiving sms. In order for the sms to stop a full payment of the overdue amount needs to be paid.
Should you not make a payment, please contacted our collection department on ***to make payment arrangements -to find out your overdue due amount please contact the accounts department on ***.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have received your payment of R300 however there is an overdue amount reflecting on your account therefore you are receiving sms. In order for the sms to stop a full payment of the overdue amount needs to be paid.
Should you not make a payment, please contacted our collection department on ***to make payment arrangements -to find out your overdue due amount please contact the accounts department on ***.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,