CONCERN.

I WAS IN JET AT ERMELO MPUMALANGA MERINO MALL, WHERE I LOST NEGLIGENTLY LEFT MY PHONE IN THE FITTING ROOM AFTER BUYING A DRESS, WHEN REQUESTING FOR FOOTAGE I WAS TOLD IT IS PAID FOR, NOW I'M NOT DISPUTING THEIR POLICIES AND CONDITTIONS BUT I FEEL LIKE AS A CUSTOMER I SHOULDN'T HAVE TO PAY FOR FOOTAGE TO RECIEVE ASSISTANCE, ESPECIALLY SINCE MY DEVICE WAS TAKEN BY A MAINTANENCE PERSON FOR THE STORE. I'M REALLY DISAPPOINTED. THE SALES LADIES WERE HOWEVER ASSISTIVE AND SHOWED CONCERN BUT THAT FOOTAGE WOULD'VE HELPED A GREAT DEAL.