Complain

Very disappointed I went to jet clothing store at maponya mall this afternoon to change cloths for a gift card. I received baby gifts on the 05/04/25 and they did have tags on but still in good condition cause I did fit him. The assistance asked me to call the people who we attending the ceremony 1 by 1 to find out who is the 1 who bought items from jet. I explained that it wasn't one person cause it was a welcome baby party. They said they can't help me but they can call the store manager by the name filice, who was told that the item do not have tags and her reply was never tomorrow we are counting so how are we going to count those clothes. I asked what should I do with those clothes and she told me she can only give me a gift card for one item that had a tag. They don't have good customer service at all. I don't know what to do with those clothes now